How We Can Help

“We just wanted to say a huge thank you to all of you for the great work you have done for us.  We know that if it wasn’t for Hugh’s advice, support and help we would not be at the positive place we are now in!  We would like to say a similar thank you to all the rest of the Smith & Garratt team, whose hard work in the background contributed greatly to our positive outcome.  With much appreciation and warmest regards.” - Mr & Mrs AS, Scottish Borders

“Many thanks for your excellent work, and I very much hope to be able to call on your services again in the future.” - JC, Berwickshire

“Seriously though, the restoration work in the front really looks great – we’re very pleased.” - Reverend Canon MR, Rochester Cathedral

“We want everyone who worked with such skill and craftsmanship to see the finished product, and for them and their families to feel proud of what they have achieved.” - WR, Berwickshire

“I am writing to say how delighted we are with your transformation of [our cottage], it looks beautiful.  We didn’t realise at first how well your design would work, but the more we lived in it the more impressed we became.” - SW, Northumberland

“We are very pleased to refer our property owners and clients to Smith & Garratt.  They have worked on a number of conversions for the holiday let business that we currently manage.  It’s great to be able to assist both our existing and any potential new clients who may be looking to develop property, renovate buildings or simply require some professional advice.” - EC, Director, holiday letting agency

“This is tremendous news. Total vindication of the Garratt approach – congratulations and well done!  Many thanks for all your work on this.” - Rt Hon Lord M, East Lothian

“We would like to take this opportunity to thank you and your team for the professional survey.  Living abroad makes this type of quality report invaluable for us to ascertain a decision in regards to a property purchase.  After reading your report we came to the swift conclusion that this dwelling would not suit our needs and we feel has saved us considerable money, time and effort in the process.  We have no hesitation in recommending Smith & Garratt to other potential clients and should the occasion arise for us to use your services again we know we are in good hands.” - Mr & Mrs G, Cayman Islands

“Many thanks for a quite simply superb and detailed survey. We could not ask for a better one.” - RS, Cumbria

“I'd like to do something to mark the incredible achievement with Charles Rennie Mackintosh’s Oak Room.  I'd like to personally take your team out for a pint or whatever, and also take yourself out for a meal.” - JT, Dundee

“Can I just make one very important comment – we would not have got the design that my father wanted without Hugh, he has been invaluable.” - TI, Fishwick, Berwickshire

“Just wanted to say thanks – and please pass on my thanks to the builders!  Fantastic job.  I recommended you to someone with a similar problem.” - JF, Berwick-upon-Tweed

“Thanks for your report.  I appreciate the time you took in preparing it and also your expert knowledge which is evident throughout.  We are going to do the things you suggest, I hope, and I would be pleased to call on you for further advice and guidance in due course.” - GW, Stranraer

“You gave such clear and sane advice, Hugh, and I just wanted to say how much I appreciate it.” - RL, Berwickshire

“Hugh, this is fantastic news!  Thank you for your hard work to get this arranged.” - SN, Historic England, Newcastle-upon-Tyne

“Can I please thank you for your overall help to a successful conclusion.” - R W-F, Lycetts

“I just got news about the planning.  I’m still reeling from shock; to be honest I thought this day would never come!  I can’t believe all your hard work has finally paid off and I’m so grateful for all your help getting this through.  I could just go and stand on the plot with a bottle of champagne and make a toast, I am so chuffed; thank you so very much!” - SC, Highlands